Delivery

We understand how important it is for your flowers to reach your loved ones safely and in pristine condition for the perfect surprise. All our floral arrangements are carefully packaged in secure packaging and shipped via Australia Post. You will also be issued a tracking number which means fully tracked delivery from the moment it leaves our floral boutique to when it arrives at your home!

All orders without a selected delivery date will be dispatched in 1-2 business days. If you have selected a preferred delivery date at checkout, we will try our best to dispatch it so that it arrives on your preferred date. We also provide the option to select TNT Next Day delivery for urgent deliveries. Please note all TNT orders need to be placed before 12PM for next day delivery.

Custom illustration portraits

Due to the nature of the portraits and processing time involved, we cannot guarantee that your portrait will arrive by your preferred delivery date. Portraits are dispatched 1-2 business days from the day the final illustration is approved. If you require your portrait to be delivered urgently, please contact us at info@orlandore.com.au.

Australia Shipping

Standard delivery Free
Express delivery $15-$20*
Same-day delivery (Sydney metro only) $40

 


Please note:
 For rural and remote areas, standard shipping can take up to 7 business days.

The shipping times provided below are an estimate only and we will try our best to have your order delivered within the timeframe specified. Once your order is in the hands of the courier, we cannot control the process of delivery. Factors outside our control such as weather, flight delays and delivery driver breakdowns may impact these times. We recommend that you place your order earlier in advance to ensure it arrives in time for your special occasion.

NSW 

Metro Sydney

Standard Delivery: 2-3 business days 

Express Delivery: 1-2 business days

Same-day delivery: all orders placed by 2pm will arrive on the same day

Rest of NSW

Standard Delivery: 3-5 business days

Express Delivery: 1-2 business days

VIC

Standard Delivery: 4-7 business days

Express Delivery: 3-4 business days

ACT

Standard Delivery: 2-5 business days

Express Delivery: 2-3 business days

NT

Standard Delivery: 7-11 business days

Express Delivery: 4-7 business days

QLD

Standard Delivery: 3-6 business days

Express Delivery: 2-4 business days

SA

Standard Delivery: 5-7 business days

Express Delivery: 2-4 business days

WA

Standard Delivery: 8-11 business days

Express Delivery: 4-6 business days

TAS

Standard Delivery: 5-8 business days

Express Delivery: 2-4 business days

 

International Shipping

All orders will be dispatched in 1-2 business days.

International deliveries will take between 6-20 business days. All international deliveries are shipped via Australia Post. Please refer to Australia Post's international delivery guidelines for an estimated delivery time for your country.

Please note that estimated delivery dates may be delayed due to additional customs clearance times in your respective country. Orlandore is not responsible for any additional relevant duties and taxes that may apply in your respective country. Your local courier will contact you if there are any additional duties and taxes that are required to be paid prior to your parcel being cleared.

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